He's back . . .

Erick Simpson is one of our perennial favorites on the SMB Conference Call. This time he's going to talk about his latest book

Erick started us down the road to managed services with his great book The Guide to a Successful Managed Services Practice.

Then he wrote the a great sales book called The Best I.T. Sales & Marketing Book Ever!

Somewhere in the middle, Erick and the folks at MSP University developed a huge amount of training materials for I.T. consultants of all sizes. 

Now comes The Best I.T. Service Delivery BOOK EVER!

Join us to discuss the most important elements in building a great service desk. Erick will talk about different models and how they each require a different focus.

Of course we'll cover real-world examples service delivery, checks and balances, etc.

Whether you manage only yourself, or a large staff of technicians, this will be a valuable conversation to tune into.

This call is limited to the first 1,000 attendees.