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Topic Index:

- Reprint of "Managed Services in a Month" Series

- ZDTM - Zero Downtime Migration

- HaaS - Hardware as a Service

- Managed Services

- Project Management

- Business Success

- Network Documentation

Upcoming Events

SMB Conference Call

August 20th

9:00 AM Pacific

with

Jerry Koutavas

The ASCII Group

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Small Biz Thoughts Blog

The SMB Conference Call

Past SMB Conference Calls

The SMB Conference Call is made possible by SMBBooks.com

Phone

Info from Previous SMB Conference Calls:

Quick Links to Past Calls (Detailed Information Below)

SMB Conference Call #19: Erick Simpson --	Download Now
SMB Conference Call #18: Mather Dickerson --	Download Now
SMB Conference Call #17: Matt Makowicz --	Download Now
SMB Conference Call #16: Amy Luby --	Download Now
SMB Conference Call #15: Larry Kesslin --	Download Now
SMB Conference Call #14: David Schrag --	Download Now
SMB Conference Call #13: Stuart Selbst --	Download Now
SMB Conference Call #12: Not Available --
SMB Conference Call #11: Not Available --
SMB Conference Call #10: Tcat Houser --	Download Now
SMB Conference Call #9: Amy Luby --	Download Now
SMB Conference Call #8: Vlad Mazek --	Download Now
SMB Conference Call #7: Naseem Saab --	Download Now
SMB Conference Call #6: Jeff Middleton --	Download Now
SMB Conference Call #5: Zenith Infotech --	Download Now
SMB Conference Call #4: Mike Iem and Arlin Sorensen --	Download Now
SMB Conference Call #3: Harry Brelsford --	Download Now
SMB Conference Call #2: Matt Makowicz --	Download Now
SMB Conference Call #1: Erick Simpson --	Download Now

SMB Conference Call #19:
Erick Simpson -- Download Now

About Erick

Author: The Guide to a Successful Managed Services Practice
Author: The Best I.T. Sales & Marketing BOOK EVER!
Co-Author: Peer Power - Powerful Ideas for Partners from Peers

Related Links:

Managed Service Provider University
Erick's Email: esimpson@mspu.us

SMB Conference Call #18:
Mathew Dickerson -- Download Now

About Mathew

Author: SLAM - Service Level Agreement Model

Related Links:

Web Site: www.smallbusinessrules.com

Mathew's Email: mathew.dickerson@smallbusinessrules.com

SMB Conference Call #17:
Matt Makowicz -- Download Now

About Matt

Author: A Guide to SELLING Managed Services
Author: A Guide to Marketing Managed Services

Related Links:

Ambition Mission Community / Coaching: www.ambitionmission.com

Matt's Email: Matt@AmbitionMission.com

SMB Conference Call #16:
Amy Luby -- Download Now

Topic: Update on MSPSN / MSP Revolution

SMB Conference Call #15:
Larry Kesslin -- Download Now

Topic: Creating a Culture of Accountability

Author: Mastering a Culture of Accountability

Web site: http://www.4-profit.com

Email: Larry@4-profit.com

SMB Conference Call #14:
David Schrag -- Download Now

Topic: Success as a One-Person Shop

Special Content: David's "Ten Commandment" for the Small I.T. Shop

Blog (Schlog): http://davidschrag.com/schlog
Email: david@schrag.net

SMB Conference Call #13:
Stuart Selbst -- Download Now

Topic: Hosted Kaseya

Company: Secure My Company

Web site: www.securemycompany.com
Email stuart@securemycompany.com

SMB Conference Call #12:
Pat Wegner -- Not available for download

About M&A Forum:

Web site: www.ma-forum.com

Email info@ma-forum.com

SMB Conference Call #11:
Dana Epp -- Not available for download

About Dana:

Web site: http://www.scorpionsoft.com/

Email: dana@scorpionsoft.com

SMB Conference Call #10:
Tcat Houser -- Download Now

About Tcat

Web site: http://www.tcat.net/

Email: tcat.houser@gmail.com

SMB Conference Call #9:
Amy Luby -- Download Now

About Amy

Founder, Mobilize SMB Private Services Network -- MSPSN.com

Founder, Managed Services Yahoo Group

Email: aluby@mymspsn.com

SMB Conference Call #8:
Vlad Mazek -- Download Now

About Vlad

Developer, etc: www.ownwebnow.com

Developer, etc: www.shockeymonkey.com

Developer, etc: www.exchangedefender.com

Developer, etc: www.smbbuddy.com

Blog: www.vladville.com
Vlad's Email: Vlad@vladville.com

SMB Conference Call #7:
Naseem Saab -- Download Now

About Naseem

Developer, President: www.results-software.com
Naseem's Email: Naseem_Saab@results-software.com

SMB Conference Call #6:
Jeff Middleton -- Download Now

About Jeff

Event Organizer: www.conference.sbsmigration.com
SBS Migration Specialist: www.sbsmigration.com
Jeff's Email: jeff@sbsmigration.com

SMB Conference Call #5:
Zenith Infotech -- Download Now

About Zenith

Web: http://www.zenithinfotech.com
Ray Vrabel's email: raymond.vrabel@zenithinfotech.com
Maurice Saluan's email: maurice.saluan@zenithinfotech.com

Related Links:

Karl's 68-point checklist: checklist@kpenterprises.com

SMB Conference Call #4:
Mike Iem and Arlin Sorensen -- Download Now

About Mike

Event Organizer: SMBTN's SMB Summit
Mike's Email: v-mikei@microsoft.com

About Arlin

Editor: Powerful Ideas from Partners to Peers
Organizer: Heartland Technology Groups
Arlin's Email: asorensen@heartlandtechnologies.com

Related Links:

H5W/50 Series - Windows Small Business Server 2008 and Essential Business Server 2008 Readiness Training
https://training.partner.microsoft.com/plc/details.aspx?publisher=12&delivery=243596

MS Press Release re: SBS 2008: http://www.microsoft.com/presspass

SMB Conference Call #3:
Harry Brelsford -- Download Now

About Harry

Author: SMB Consulting Best Practices
Event Organizer: SMB Nation Conference and Seminars

Related Links:

Response Point: http://tech.groups.yahoo.com/group/responsepoint
SMB Nation: www.smbnation.com
Harry's Email: harryb@smbnation.com

SMB Conference Call #2:
Matt Makowicz -- Download Now

About Matt

Author: A Guide to SELLING Managed Services

Related Links:

Ambition Mission Community / Coaching: www.ambitionmission.com

Matt's Email: Matt@AmbitionMission.com

SMB Conference Call #1:
Erick Simpson -- Download Now

About Erick

Author: The Guide to a Successful Managed Services Practice
Author: The Best I.T. Sales & Marketing BOOK EVER!
Co-Author: Peer Power - Powerful Ideas for Partners from Peers

Related Links:

DISC personality profiles. See http://www.onlinedisc.com
U.S. Postal Service post cards. See http://www.usps.com/netpost/sendpremiumpostcards_business.htm
Managed Service Provider University
Erick's Email: esimpson@mspu.us

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technical consultants,
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Last updated: 08/08/08